Good to chat to you today, hope you are doing ok.
Further to our conversation and just to reiterate, the clients were extremely happy with your guiding, driving, discussions and your humour (as I was too).
My view is that you are a sound birder, know your birds extremely well and do an absolutely fantastic job with regard to all the above points. I personally thoroughly enjoyed the tour and your company and thank you very much for all your hard work, enthusiasm and commitment in making my first visit to South Africa such a resounding success. Given these factors I don’t think you need to improve anything, everything is spot on, keep doing what you are doing.
Thanks again Brian, keep in touch.